Voice AI: Alice answers every call, James follows up every lead

Alice, your AI receptionist
Alice
Your AI receptionist

Never miss another call, enquiry or booking.

Alice answers your phone 24/7, books appointments and service calls, takes payments and passes the important calls to your team. James calls back every new web enquiry within a minute and follows up the leads your team doesn't get to.

Let your team focus on closing, while AI handles the rest.

Go on, talk to her. Ask about our services, book a time, or ask for a person.

Every missed call is a missed job

Callers who can't get through rarely wait. They ring the next business on the list. Web enquiries cool off just as fast, and the business that answers first usually wins the work.

Your team can't be on every line, at lunch, after hours and on public holidays. Your voice team can.

24/7
Every call answered, including after hours, weekends and holidays
1 min
James calls back new web enquiries within a minute
7x
More likely to qualify a lead when you respond within the hour (Harvard Business Review, 2011)
IN PRACTICE
A small business owner in Perth, with an AI receptionist on his phones:
"I'm basically not on the phone anymore."
Small business owner, Perth
No more answering calls at 6 am, over dinner or at 10 at night. His AI receptionist takes them, day and night, and he gets his evenings back.
300+
calls answered a month
80+
after-hours calls answered a month
1 ring
every call picked up on the first ring
20+
calls at once, and scales up as you grow
Call counts from the call records, September 2026

Meet your voice team

Two AI employees, set up for your business and looked after by us.

Alice, AI Receptionist
Alice
AI Receptionist
Inbound calls
  • Answers every call 24/7, up to 20+ at once, in a natural, friendly voice
  • Books appointments and service calls, and handles rescheduling
  • Takes payment on the spot with a secure payment link
  • Answers questions about your services, hours and prices
  • Puts important calls through to the right person, and texts your team a summary of the rest
James, AI Sales Caller
James
AI Sales Caller
Outbound calls
  • Calls back every new web enquiry within a minute, day or night
  • Asks your qualifying questions, then books the good leads into your calendar
  • Confirms appointments and reminds no-shows, so empty slots get refilled
  • Works through your lead list and past customers, in the hours you set, within Australia's calling rules
  • Puts hot leads straight through to your team with a quick summary, and logs every call outcome in your CRM

Alice's day, at a glance

Every call is answered, summarised and sent to the right person. Your team starts the morning knowing exactly what came in overnight.

And when a caller needs a person, Alice puts them straight through.

Alice, your AI receptionist
Call log
7:42 pm
Karen M.Booked
New enquiry after hours. Booked a consultation for Thursday 10 am and texted your team.
9:15 am
Mark D.Put through
Existing client with an urgent question. Put straight through to Lisa at reception.
12:30 pm
Nina P.Message
Asked about pricing for a second location. Callback request sent to sales.
2:05 pm
Raj S.Booked
Rang while the team was at lunch. Booked a site visit for Monday 2 pm, confirmation texted.
Every call answered
Summaries to your team
Real conversations to your people
Example call log

Try it yourself

The best way to judge Voice AI is to talk to it.

DEMO 1 · INBOUND RECEPTIONIST
Call Alice

Talk to our AI receptionist right here in your browser, or ring her. Ask about our services, book a time, or ask to speak to a person.

Try asking:
"What do you do?""Can I book a call for Thursday?""Can I speak to someone?"

Sydney line: +61 2 5700 6333

DEMO 2 · OUTBOUND SALES CALLER
See James in action

Book a short demo and we'll run a live outbound call with you. James rings, asks your qualifying questions and books the appointment, just as he would with your leads.

James, your AI sales caller
James
Your AI sales caller

We'll also show you how Alice and James would be set up for your business.

Where it fits

Overflow when everyone's busy
Calls get answered when your team is on another line, even 20+ at once.
After hours and holidays
Evenings, weekends and public holidays: every after-hours call answered, booked or passed on.
Front desk and routing
Callers reach the right person, or leave a clear message.
Instant callback
New web enquiries get a call back within a minute.
Bookings, scheduling and payments
Appointments and service calls booked, rescheduled and paid for, with reminders sent.
Lead qualification
Your questions asked, good leads booked, the rest followed up.
Built to scale, from sole traders to large teams
Alice handles 20+ calls at once and scales up from there, day and night. A busy morning, a marketing campaign or a public holiday never means a missed call, whether you have one location or many.

Suits any business that lives on the phone: medical and allied health, legal, finance and insurance, trades, retail and real estate.
Real estate agency? See Voice AI for real estate →

Works alongside your team, not instead of them

Alice takes the overflow, the after-hours calls and the routine questions. The conversations that matter go straight to your people, with the details already captured.

SET UP SAFELY

25+ years of IT security behind every setup

A voice on your phone line speaks for your business. We set it up with the same care we'd give any system that handles your customers' details.

Most AI consultants don't know security. Most IT firms don't know growth. We do both.

  • You decide what Alice can and can't say, and what she hands to a person
  • Callers are told when calls are recorded
  • Sensitive calls go straight to your team
  • Outbound calls set up within Australia's telemarketing rules
  • Call data handled to suit your industry and your privacy obligations

Frequently Asked Questions

What is a Voice AI receptionist?

A Voice AI receptionist answers calls 24/7, handles common questions, captures details, and can route calls or book appointments, so you stop losing opportunities to missed calls.

Will it sound robotic?

No. We configure the tone and call flow to match your brand so it sounds professional, clear, and helpful. There are many voices available and premium voices that can be tailored depending on requirements.

Can it book appointments automatically?

Yes. Depending on your calendar setup, it can offer times, confirm bookings and follow your rules. If needed, it can also hand off to a team member.

What happens if the caller needs a human?

It can transfer to staff based on rules (urgent, high-value, existing client) or whenever someone requests a person.

Does it do outbound voice calling?

Yes. James calls new enquiries back, confirms appointments and follows up your lead list. Outbound calling has rules in Australia, so we set it up to follow them and talk through your requirements first.

Is call data handled securely?

Yes. With 25+ years in IT security behind us, we set up access, recording notices and data handling to suit your industry and your privacy obligations.

Will it replace my receptionist?

No. Alice works alongside your team. She covers the calls they can't get to, at lunch, after hours or when every line is busy, and puts the important ones straight through.

How do I get started?

Talk to Alice on this page or call her on +61 8 7744 6333 to hear it for yourself, then book a demo. We'll show you how it would work for your business.

Let's get started

Ready to answer every call?

Hear Alice for yourself, then let's talk about how your voice team would work for your business.

Talk to Alice nowIn your browser or on +61 8 7744 6333Book a demoSee it set up for your business
Logo

Your AI Growth Department

Get in touch

Request a callback

Phone Numbers

+61 2 5700 6333 (AI Receptionist Sydney)

+61 8 7744 6333 (AI Receptionist Perth)

+61 435 332 320 (Mobile)

Privacy Policy | Terms of Use | Contact Us

© Third Vision 2026 All Rights Reserved.

AI consulting and AI employees for businesses in Perth and Sydney

Grow Smarter • Reclaim Time • Get Ahead • Stay Secure